Secrets to Managing a Multigenerational Workforce

As large corporations expand and grow, they are finding that their employees are made up of multiple generations each with their own methods and motivators. Due to the vast range in ages, communication barriers between the generations have seemed to be a growing problem. Managers know that each generation has different cultural backgrounds, values, and behaviors; however, devising a strategy to working with this diverse group is proving to be a challenge across many companies.

Jason Wingard, the Chief Learning Office at Goldman Sachs, sheds some light on the subject during his interview with Knowledge@Wharton. He highlights Millennials in particular as a notoriously difficult age group to manage mentioning a few unique challenges managers face with this generation. Exploring the pros and cons of managing across multiple generations, Jason shares his perspective on implementing programs in corporations to initiate motivation and leadership, and the importance of retaining good employees.