The Guide to Intern Feedback

 

Small changes can have big consequences. Taking your intern out to lunch once over summer may seem insignificant to you, but for them it can be an internship game changer. Current interns are an excellent resource to use when trying to optimize your internship program. Ask the following questions to your interns before they leave in order to find out what worked and what didn’t about their experience at your company:

  1. How could your first week have been improved? Getting an intern’s perspective on their first week of work is important to create an efficient, effective onboarding system. Where could they have used more oversight? What checklists were missing, and which projects needed more or less explanation? Ask your interns how their first week on the job could have been improved to have better prepared them for the season ahead.
  2. What worked about your manager/supervisor and what didn’t? An intern’s mentor or manager is one of the most important people to them at work. It is the person they work with the most (aside from other interns), and also the person at whom all their questions and concerns will presumably be aimed. Getting feedback on what worked about their manager will help you (and that manager!) become even more successful at managing interns in the future.
  3. What skills did you learn at your internship, and what would you like to have learned more of? Internships are meant to be beneficial for the intern as well as the company they’re working for. Knowing what skills they found most helpful to learn and what they would have liked to spend more time on will allow you to create a better experience for future interns.
  4. Was the work challenging? An intern should be doing more than just honing skills they’re already had prior to their internship. Giving them challenging projects to work on will add to their value as employees and also keep them more engaged with your company. If an intern says he or she did not feel challenged it is an important indicator that you need to reevaluate the work that you’re planning on giving your next intern class.
  5. Did the office environment add to your overall experience? The office environment can be a deal breaker for students and recent grads. Little things like having snacks readily available or pets in the office can radically alter an intern’s experience. Asking interns what they liked about the office environment and what could be changed will allow you to make the small alternations that will have large impacts on your internship program.

Creating an internship program that can attract top students and incentivize them to reapply for full-time roles after graduation is important if you want to grow your company. Students are the driving force of change in both startups and corporations; creating top internship programs is the single most effective way of attracting top students. Click here or the button below to get the full feedback form to give to your interns before they leave!

 

Photo Credit: Xava Du via Compfight

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Zoe Schiffer

Zoe is a Community and Content Manager at Looksharp. Graduating in 2014 from UC Berkeley and having done internships ranging from policy work at Congresswoman Pelosi's office to marketing at a tech startup, Zoe understands millennials and what they are looking for as they launch their career. Outside of work she loves running, yoga and exploring San Francisco.